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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darleny carballo

Darleny carballo

March 23, 2026

5  out of  5
rating by Darleny carballo
"Had great experience with Heather, she did an amazing job working with me"
We responded:
"Darleny, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Patrick"
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Jeta Godanci

March 23, 2026

5  out of  5
rating by Jeta Godanci
"Very satisfied with the services provided by Kendra. Extremely professional and attentive!"
We responded:
"Jeta, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Patrick"
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Bobby Blaze

March 20, 2026

5  out of  5
rating by Bobby Blaze
"Robyn Is the 🐐🔥 She literally the Main reason I’m staying with the company ❤️‍🔥 She went above and beyond for multiple days to help me and make sure I was Taken care of ☀️"
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P Paluszak

March 19, 2026

5  out of  5
rating by P Paluszak
"Jaden was helpful and I had a new insurance card for my new vehicle within an hour!"
We responded:
"Thank you for the 5-star review, P! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Patrick "
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ben gibson

March 18, 2026

5  out of  5
rating by ben gibson
"Jennifer was outstanding. Hands down the best call I have had with any customer service agent, by a long shot. Very helpful, answered all my ?’s even helped me save money. Keep up the good work you are awesome!!"
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Jonathan Hobbs

March 17, 2026

5  out of  5
rating by Jonathan Hobbs
"Called because there was some confusion about my coverage. Jennifer took care of everything perfectly. Im happy with my insurance"
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Janet Fix

March 17, 2026

5  out of  5
rating by Janet Fix
"Seth Savage made a policy to meet my needs quick and easy! Great rates too. Thank you!"
We responded:
"Janet, what a great review! Thanks for encouraging Seth. ~Patrick"
Profile photo of Tecumseh Troyer

Tecumseh Troyer

March 10, 2026

5  out of  5
rating by Tecumseh Troyer
"Jennifer was very help for and made sure i had the best policy for me"
We responded:
"Tecumseh, we appreciate this 5 star review! Thank you for sharing your good experience with Jennifer. ~Patrick"
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Ashley Smith

March 10, 2026

5  out of  5
rating by Ashley Smith
"Heather from state farm was very helpful when I needed help and got everything taking care for me, plus she was super sweet and pleasant to talk to on the phone. Thank you again!"
We responded:
"Ashley, thank you so much for this review! We agree that Heather is sweet and helpful! ~Patrick"
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david belanger

March 9, 2026

5  out of  5
rating by david belanger
"Very good experience with Tracey. Communicative and engaging ❤️"
We responded:
"David, thanks so much for this 5 star review! ~Patrick"
Profile photo of Gracie Plogger

Gracie Plogger

March 5, 2026

5  out of  5
rating by Gracie Plogger
"I love State Farm insurance I always speak with Taylor hersbuger she’s great I love getting her help"
We responded:
"Gracie, thank you so much for sharing your experience with Taylor. We're so glad you love State Farm, happy to have you! ~Patrick"
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Amy Richie

February 26, 2026

5  out of  5
rating by Amy Richie
"Kaitlyn at State Farm in Lexington was helpful and wonderful to speak with about adding to our auto policy!"
We responded:
"Amy, thank you so much for this review! We appreciate your business ~Patrick"
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Heather Slagle

February 26, 2026

5  out of  5
rating by Heather Slagle
"Taylor is the best !!!!!"
We responded:
"Heather, we appreciate the 5 stars and encouragement for Taylor! ~Patrick"
Profile photo of David Mitchell

David Mitchell

February 26, 2026

5  out of  5
rating by David Mitchell
"Kaitlyn did an excellent job helping us with our vehicle insurance coverage. She was informative, prompt and professional. Highly recommend her for any insurance needs."
We responded:
"David, thanks for this great review! We appreciate your business! ~Patrick"
Profile photo of Gina W

Gina W

February 26, 2026

5  out of  5
rating by Gina W
"Kaitlyn was very helpful with helping me get my insurance started with State farm. Great customer service and reasonable rates, highly recommend State Farm insurance!"
We responded:
"Gina, thanks so much for this 5 star review and the recommendation! ~Patrick"
Profile photo of María Belén Quellet

María Belén Quellet

February 25, 2026

5  out of  5
rating by María Belén Quellet
"Fantastic and quick response from Heather Park."
We responded:
"Thanks for the 5 stars, María! ~Patrick"
Profile photo of David Patterson

David Patterson

February 21, 2026

5  out of  5
rating by David Patterson
"Morgan has been a blessing assisting in insuring my vehicle. Very pleasant to talk with and finds answers to get you covered. Ask for Morgan, to help get your coverage taken care of with kindness, and same day answers. Thank you Morgan for all your help."
We responded:
"David, thank you so much for this great review of Morgan! We are so happy to help you in our office. All the best~ Patrick"
Profile photo of Faith Foor

Faith Foor

February 20, 2026

5  out of  5
rating by Faith Foor
"Taylor, Is an amazing person. I was connected to her through looking for a quote for a neighbor who doesn't speak English well. I was very impressed with her patience and kindness in her voice. What started with 1 quote turned into 3 new clients. My friend gets paid next week. So 3 people switching to State Farm. Taylor mentioned she was a Christian when my neighbor said I give my Sister Lisa permission to talk on my behalf. I use to be in sales for many years so I understand alot about people. Taylor transitioned well talking about auto and renters insurance saying that she also sold life insurance which was impressive. Never was she pushy. She just spoke like we already knew each other. Calm, not stressed and very pleasant. I am amazed by how much money we will all save my neighbor, my friend and myself. So together we saved over $250 a month if it was all combined. The best part was meeting Taylor, The 2nd best was I now can say I have life insurance. Yay! So this way the best .Also helping my friends out. I look forward to referring others to Taylor. She is a great asset to State Farm and your business I am sure. So much so I even talked with her about possibly selling insurance in the future if you ever have a office in Harrisonburg VA.. Thank you Taylor for your time and your beautiful, helpful attitude. You made a friend and client, make that 3 clients today. Lisa Thomas"
We responded:
"Faith, what an amazing and detailed encouragement for Taylor. And what an awesome referral source you have been for her! We are so happy you have Life insurance with us now and look forward to serving you for many years to come. Blessings, Patrick"
Profile photo of Kennedi Burton

Kennedi Burton

February 20, 2026

5  out of  5
rating by Kennedi Burton
"Kaitlyn is the absolute best to talk to. She was able to get things taken care of for my fiancé and I’s car and oh so sweet!"
We responded:
"Kennedi, we agree! I'm so glad she got you all taken care of with your car insurance. Thanks so much for this review! ~Patrick"
Profile photo of Marvin

Marvin

February 20, 2026

5  out of  5
rating by Marvin
"Taylor was very professional and easy to work with. An absolute pleasure to talk with."
We responded:
"Marvin, she sure is! Thank you so much for this review. ~Patrick"
Profile photo of Hayley Gardner

Hayley Gardner

February 20, 2026

5  out of  5
rating by Hayley Gardner
"heather was great, very helpful!"
We responded:
"Hayley, thank you so much for sharing your experience with Heather. We appreciate your business and the 5 stars! ~Patrick"
Profile photo of Dalton Sexton

Dalton Sexton

February 17, 2026

5  out of  5
rating by Dalton Sexton
"Hey your staff member Heather was great help today and made things smooth and easy. Thanks!!"
We responded:
"Dalton, thanks for the 5 stars!"
Profile photo of Janell Craft

Janell Craft

February 13, 2026

5  out of  5
rating by Janell Craft
"Robin is always very helpful and understands individuals. She always goes above and beyondto help her customers. I love dealing with Robin when I call into the office she always has a smile in her voice."
We responded:
"Hi Janell, what sweet words. You are exactly right, Robyn does go above and beyond for our customers. Thank you so much for acknowledging her! ~Patrick"
Profile photo of Kem Goode

Kem Goode

February 13, 2026

5  out of  5
rating by Kem Goode
"Teri Jordan was great to work with during the transition of changing my insurance to State Farm. She is knowledgeable and pleasant to work with."
We responded:
"Kem, thank you for this great review! Terri does an excellent job for our customers, I'm so glad she could get you started with us and State Farm! ~Patrick"
Profile photo of Lisa Rich

Lisa Rich

February 13, 2026

5  out of  5
rating by Lisa Rich
"Taylor was such a joy to talk to about switching policies. She helped save me $$. Thankyou for making it easy."
We responded:
"Lisa, I'm so glad Taylor was able to help out to get your cost lower. We appreciate your business and this review! ~Patrick"