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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Forren

March 7, 2025

5  out of  5
rating by Mike Forren
"They really are great to work with and always try to get me the best policy for the money. I would highly recommend."
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Crystel Hall

March 7, 2025

5  out of  5
rating by Crystel Hall
"Good people and fast to act on all things"
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Evonne McDaniel

March 6, 2025

5  out of  5
rating by Evonne McDaniel
"everything was good"
We responded:
"Evonne, thank you for the five stars! - Patrick"
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James Blankenship

March 3, 2025

5  out of  5
rating by James Blankenship
"Kaitlyn was very helpful in so many ways and helped my process go as smooth as possible."
We responded:
"James, thank you for this great review! I'm so glad my team was able to keep your insurance process smooth and efficient. Much appreciated~ Patrick"
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Virginia Morgan

February 28, 2025

5  out of  5
rating by Virginia Morgan
"Very good!!!"
We responded:
"Virginia, thank you for the five stars! Call us anytime. - Patrick"
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Amanda Loudermilk

February 27, 2025

5  out of  5
rating by Amanda Loudermilk
"Morgan had been an absolute delight to work with on getting our insurance policy set up. From quote to finish she has been amazing. Keep up the good work Morgan you rock!!"
We responded:
"Amanda, I so appreciate you taking the time to encourage my team. Anytime we can ensure your insurance needs are met efficiently and positively and for a great rate, we've done our job. Thank you so much again, we appreciate your business ~Patrick"
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Brian Cooper

February 27, 2025

5  out of  5
rating by Brian Cooper
"Heather was very helpful. I compared rates and State Farm was unmatched."
We responded:
"Brian, thank you for this great review! We're proud to offer rates and service that are exceptional in every way. ~Patrick"
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Alex Foresman

February 27, 2025

5  out of  5
rating by Alex Foresman
"This office truly care about its customers. I've worked with Alley for years and have never had any issues with my questions being answered. There has never been a doubt in my mind that mine and my family's well being has been in great hands with you all."
We responded:
"Alex, thank you for your kind words! We’re thrilled to hear that our team has provided you with consistent support over the years. Your trust in us means a lot, and we’re dedicated to serving you and your family. If you ever have more questions or need assistance, we’re here for you! - Patrick "
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Myles King

February 26, 2025

5  out of  5
rating by Myles King
"Heather's service was great and super helpful she makes you feel we are having a casual conversation with a friend rather than paying a bill I think that is so great and would like to say thank you so much."
We responded:
"Myles, thank you for sharing such kind feedback with us! - Patrick"
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Yolanda Diamond

February 25, 2025

5  out of  5
rating by Yolanda Diamond
"Awesome service from Kaitlyn. Knowledgeable, polite and truly an asset to the State Farm family. Thank you for the wonderful service."
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John & Kristin Cree

February 24, 2025

5  out of  5
rating by John & Kristin Cree
"Kendra is amazing! She resolved an issue we had by providing the appropriate documentation immediately. Providing service of this caliber eases our mind. Like the tag line says”like a good neighbor State Farm is there”"
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Stan Donze

February 21, 2025

4  out of  5
rating by Stan Donze
"My experience with Jaden today was very good as took my payment and other requests over the phone. She was very helpful and kind!"
We responded:
"Stan, thank you for your feedback. I'm so glad your experience with my team was positive, is there anything else we could do to earn that 5th star? ~Patrick"
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Ryan Norman

February 14, 2025

5  out of  5
rating by Ryan Norman
"I actually had a major issue and didn't kno what I was going 2 do. Well I finally convinced myself that calling insurance company would be the right thing 2 do.Well I honestly thought I was going 2 get awful news from state farm, but when I called Ms. Heather was the one who answered the phone and took my call. She's always so sweet, but she reminds professional. Anyway I totally forgot 2 pay our car insurance, thought we were going 2 have coverage lapse and my fiance is on sr22 so nothing good was going 2 happen. I explained my situation with Heather, and she called n got our insurance due dates n extension options. Because she worked so fast n so hard we were able 2 get in the clear until the 26th. I'm just totally amazed with ur entire office, I feel like the staff in the lexington office needs a free lunch. It doesn't matter who answers the phone there, every1 is pleasant. Special thanks 2 Heather for helping me with the extension.U all deserve a lunch and pats on the back. Wonderful experience every time I go there!!!"
We responded:
"Ryan, I am so glad we could get everything taken care of with your auto insurance. It is our privilege to be available and knowledgeable when situations like these arise. Thank you for taking the time to encourage my team! We appreciate you ~ Patrick"
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Deborah Wright

February 11, 2025

5  out of  5
rating by Deborah Wright
"Kaitlyn (Waynesboro office) was very helpful and provided excellent customer service."
We responded:
"Deborah, we're happy to hear that Jaden provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Patrick "
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Christopher Call

February 8, 2025

5  out of  5
rating by Christopher Call
"I am SO THANKFUL that I've decided to talk with miss Taylor about auto insurance. From my $678 a month from geico, over $1200 a month from other companies, to about $450ish a month going with miss Taylor, I can afford a life with my 3 little ones. Thank you!!!"
We responded:
"Chris, this is what we aim for every day. Of course we want your auto and home insured but providing security for your family with life insurance is what it is all about. Thank you for sharing your experience with us! ~Patrick"
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Megan Owens

February 6, 2025

5  out of  5
rating by Megan Owens
"Kendra was very pleasant to speak with. She was very helpful and went above and beyond her duty to make sure my needs were taken care of. She listened to what I had to say without judgement and made sure the whole process was completed in a quick but efficient timely manner. Every person I have spoken with in the Lexington office have been a pleasure to speak with. I look forward to working together more in the future."
We responded:
"Thank you Megan! It is such an encouragement to me and my team when we are able to provide this kind of service to our customers. We appreciate you! ~Patrick "
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Kim Galford

February 5, 2025

5  out of  5
rating by Kim Galford
"Alley is the best! She goes over and beyond to help in a timely manner. She is very professional and works hard to get us the best price she can. I would highly recommend her to anyone looking for help with insurance."
We responded:
"Kim, I love hearing our customers' experiences with my team. We are here for all of your insurance needs and to do it with professionalism, joy and confidence that we are doing all we can to protect you and your family. "
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Teresa Hartless

February 4, 2025

5  out of  5
rating by Teresa Hartless
"Very courteous customer service was given by Katelyn!"
We responded:
"Teresa, we are grateful for your business and your review! Taking care of our customers is our #1 priority. Thank you, Patrick"
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Robert Blevins

January 29, 2025

5  out of  5
rating by Robert Blevins
"Staff and agent are top notch!"
We responded:
"We are so grateful for you and this review! "
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JaneBear

January 28, 2025

5  out of  5
rating by JaneBear
"Having asked for assistance with the app, I was pleasantly assisted by Heather. She is very professional, quite pleasant and so knowledgeable. She was patient and understood my dilemma. She helped me solve my problem and she was lovely to work with."
We responded:
"Jane, this makes me so happy to hear that my team understood your issue and were able to resolve it in such a great way. Thank you for this review and encouraging them! ~Patrick"
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James Gum

January 27, 2025

5  out of  5
rating by James Gum
"Kendra was helpful and knowledgeable.I appreciate her help very much. James Gum"
We responded:
"James, I'm so glad my team could help answer your insurance questions! Thanks for choosing us "
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Tabitha Fitzgerald

January 22, 2025

5  out of  5
rating by Tabitha Fitzgerald
"Kendra was great this morning answering the phone and Willing to help pay my bill. State farm has been an awesome place for me and I have been more than welcomed every time that I have called."
We responded:
"Tabitha, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Patrick"
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Stephanie Dameron

January 17, 2025

5  out of  5
rating by Stephanie Dameron
"Jaden was a pleasure to work with. She got me the answers I needed right away and was very informative. She made the process quick and easy!"
We responded:
"Thanks for the review, Stephanie! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by! - Patrick"
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The Most Interesting Mormon

January 16, 2025

5  out of  5
rating by The Most Interesting Mormon
"Very patient and polite, friendly and pleasant! A great experience over all and would recommend 10/10 😌🙌"
We responded:
"Thank you for recommending our team! Serving our customers is our top priority!"
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Melissa Wheeler

January 13, 2025

5  out of  5
rating by Melissa Wheeler
"Kaitlyn was a joy to work with! She made my transaction easy and painless. She's got a great personality!"
We responded:
"Hi Melissa, we couldn't agree more! Thank you so much for taking the time to leave us such an encouraging review."