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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaitlin N. Smith

Kaitlin N. Smith

January 30, 2026

5  out of  5
rating by Kaitlin N. Smith
"Had a great experience.. Kaitlyn was a huge help at answering any questions I had and recommending the appropriate coverage options. She was super friendly and awesome to work with!"
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mark hodges

January 28, 2026

5  out of  5
rating by mark hodges
"I recently needed help addressing some billing issues with my account, so I reached out to the team at Patrick Blevins State Farm agency in lexington VA and it was a very helpful and pleasant experience. I was helped by a very nice woman named Heather who did an excellent job getting the info I need in a timely and professional matter. The team here is alway very helpful and makes you feel like they are doing their best for you."
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Dior Brown-Isaac

January 27, 2026

5  out of  5
rating by Dior Brown-Isaac
"Terri was extremely helpful! She was very patient with me, explaining everything and allowing me to choose what was best for me!"
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Sara Penn

January 26, 2026

5  out of  5
rating by Sara Penn
"Wonderful staff and friendly. I've had my insurance with them for several years and have been happy with service and prompt nature. Thank you for all that you do."
We responded:
"Thank you for the 5 star review, Sara! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! My team and I appreciate your loyalty over the years! - Patrick "
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Lisa Dillow

January 21, 2026

5  out of  5
rating by Lisa Dillow
"Very helpful and quick and fast service Heather is wonderful"
We responded:
"We are always here to serve your insurance needs, Lisa! Thank you for sharing. - Patrick "
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Joeyalexkaylee Beverly

January 20, 2026

5  out of  5
rating by Joeyalexkaylee Beverly
"Jaden Harrison kind and very helpful"
We responded:
"Thank you so much for this review! ~Patrick"
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Kody Branch

January 20, 2026

5  out of  5
rating by Kody Branch
"Kaitlyn was incredibly easy to work with and very helpful getting me a copy of my policy!"
We responded:
"Kody, thank you for encouraging my team. We're grateful for the opportunity to assist with your insurance needs! ~Patrick"
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Todd Lee Goen

January 16, 2026

5  out of  5
rating by Todd Lee Goen
"Robyn is fantastic! She was efficient and answered all of my questions. I appreciate the ease of working with this team."
We responded:
"Todd, we couldn't agree more, Robyn IS fantastic. Thank you for encouraging my team and we appreciate your business and this great review! ~Patrick"
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Olivia VanNess

January 16, 2026

5  out of  5
rating by Olivia VanNess
"These people are amazing! Every single lady in the Lexington office."
We responded:
"Olivia, I completely agree with you. Thank you for encouraging my team. It is always a pleasure to work with you! ~Patrick"
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Stephen Patterson

January 16, 2026

5  out of  5
rating by Stephen Patterson
"Hey guys I was hella happy I got Jennifer on the phone, it was like talking to my sister / best friend/ awesome insurance agent, thank you jen. You showed up and showed out , best of the best ."
We responded:
"Stephen, thanks so much for leaving this great review for Jen. We appreciate her and you taking the time to encourage her. All the best~ Patrick"
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Jewel Lewis

January 15, 2026

5  out of  5
rating by Jewel Lewis
"Terri is pleasant to work with. She is professional and very knowledgeable. I feel comfortable knowing she will get me a bang for my buck. Thank you for an excellent experience with my insurance journey!😃"
We responded:
"Jewel, thank you so much for leaving us this great review and cheers for Terri! We appreciate your business ~Patrick"
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Seth Jones

January 15, 2026

5  out of  5
rating by Seth Jones
"I called to make a payment and was greeted by Heather. Heather was very professional and helped me with what I needed."
We responded:
"Seth, I'm so glad you had the privilege of speaking with Heather, she keeps us going! We appreciate your business and this review! ~Patrick"
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Stephanie Higgins

January 15, 2026

5  out of  5
rating by Stephanie Higgins
"Thank you for breaking it down for me with the kids and all. Greatly appreciated."
We responded:
"Stephanie, it is our pleasure! Thanks so much for leaving this great review- do you remember who you spoke with on my team? We appreciate your business! ~Patrick"
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Nakita Griffin

January 8, 2026

5  out of  5
rating by Nakita Griffin
"My experience with Jennifer was amazing she was very nice and her consumer service skills is excellent"
We responded:
"Nakita, thank you for sharing your top notch experience with Jennifer! We appreciate your business and look forward to serving you ~Patrick"
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Mitahjj Cooper

January 6, 2026

5  out of  5
rating by Mitahjj Cooper
"Morgan helped me get squared away without any troubles , 10/10 recommend Morgan!!!"
We responded:
"Mitahji, thank you so much for this review. I'm so glad Morgan could get your insurance taken care of and we appreciate your business! ~Patrick"
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Jeffrey ODELOUI

January 2, 2026

5  out of  5
rating by Jeffrey ODELOUI
"Really good customer service. They took care of me and solve all my issues. Thanks again Kaitlyn"
We responded:
"Jeffrey, thanks so much for this review! ~Patrick"
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Fairy Jackalope (Savannah-Rae)

December 31, 2025

5  out of  5
rating by Fairy Jackalope (Savannah-Rae)
"Kaitlyn was very friendly and helped me pay my bill."
We responded:
"Savannah, thanks so much for this great review! ~Patrick"
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Jesse Weeks

December 30, 2025

5  out of  5
rating by Jesse Weeks
"I absolutely LOVE dealing with State Farm in Lexington! They are all so personable and helpful!! HIGHLY recommend!!"
We responded:
"Jesse, I'm so glad to hear that, my team is always happy to help! We appreciate your business and this review ~Patrick"
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Brandan Huffman

December 18, 2025

5  out of  5
rating by Brandan Huffman
"Great service 5 stars"
We responded:
"Thank you for the 5 stars Brandan! "
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Julie Chittum

December 18, 2025

2  out of  5
rating by Julie Chittum
"My home owners went up $500 a year because I no longer have a car to have a policy on. I called them this evening the 1st lady I talk to tried to beat around the bush I finally got angry and said if you can't answer my questions let me talk to someone else who can. It's ridiculous that my home owners went up that much. Insurance companies are greedy. What they have my replacement cost at and are charging me for I can build a mansion back with 293k. My inside belongings at 201k but if something were to happen I have to give a detailed item list and thats what they pay out I have no where near 201k worth of items on my in my ho.e so being g way over charged too."
We responded:
"Julie, thank you for reaching out. I know my team has explained that our office doesn't control premium discounts or corporate policies. However, we have worked to adjust your coverage to personalize your policy as much as possible to meet your needs. While we hope you never have to use it, we are so glad you have the protection that State Farm offers. We appreciate your business ~Patrick"
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Earline Rainer-Jeanes

December 17, 2025

5  out of  5
rating by Earline Rainer-Jeanes
"My experience talking with Terri was pleasantly much more than I expected from the phone call. She was professional and patient with explanations and in conversation. Our conversation left me feeling informed with clarity in my insurance choice."
We responded:
"Thank you so much for this review and I'm so glad to hear how well Terri represented our values. We appreciate your business with us! ~Patrick"
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Crystal McKinley

December 17, 2025

5  out of  5
rating by Crystal McKinley
"Kaitlyn & Jennifer, These two are amazing at explaining everything to me & helping me understand the choices that are good for myself personally. One of the best experiences I’ve had with insurance in my life. Thank you all very much! ~ Crystal McKinley"
We responded:
"Crystal, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Patrick"
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Frances Brinkley

December 11, 2025

5  out of  5
rating by Frances Brinkley
"They are the best! Quickly responds to your needs and I can do most things via the app! I had a vehicle claim and received response quickly."
We responded:
"Frances, thank you so much for your business and this review. Our customers' needs are the most important thing to us. I'm so glad we resolved your claim quickly! ~Patrick"
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Peter Anderson

December 11, 2025

5  out of  5
rating by Peter Anderson
"Patrick's staff is the best. Use them for your insurance. Peter J Anderson 309 Collierstown Rd"
We responded:
"Peter, thank you so much for this referral. We strive to give our customers top notch service every single day! We appreciate you ~Patrick "
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Jessica Anderson

December 5, 2025

5  out of  5
rating by Jessica Anderson
"Kaitlyn with state farm was so awesome had to switch insurance to my new vehicle she made it so easy and only took a couple minutes. Loved that state farms is amazing low rates and great ppl"
We responded:
"Jessica, thank you for the 5 stars! We appreciate your business!"